Frequently Asked Questions
What are your prices? And why are custom cookies priced the way they are?
Check the PRICING menu link above for detailed pricing information. Creating custom cookies requires significant time and attention to detail, with some designs taking up to 10 minutes per cookie. Preparing one dozen cookies can take up to 8 hours, including designing, baking, making icing, decorating, and packaging. Each set receives the utmost care to ensure it is perfectly tailored to the recipient. Custom cookies are truly a labor of love.
Is there a minimum amount I need to order?
The minimum order is one dozen. After that, you can order any amount, whether 15 or 60.
How far in advance do I need to order?
My calendar books up 2-4 weeks in advance, so the earlier you can book, the better! New calendar availability is released about 2 months in advance, emailed to subscribed members when it becomes available, and also posted to my IG page. I do not take orders 3+ months in advance because I often have other personal events that I need to plan for. Bridal orders of 3 dozen+ are the only types of orders I book up to 4 months in advance.
Do you offer allergen-friendly cookies?
All cookie flavors are available in a “gluten-friendly” option. However, we do not have dedicated equipment for gluten-free baking, so there is always a chance of cross-contamination.
How long are your cookies fresh for?
All of my cookies come individually wrapped and heat-sealed for freshness. Ideal freshness is two weeks.
Can I freeze the cookies?
Yes, cookies are awesome when frozen! See the "Cookie Care" photo below. I have many customers who freeze their extras and have told me how great they still are months later.
Where are you located?
Oxford, CT.